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Shipping Policy

How do we ship?

Single Desk Orders - Free Shipping for Orders over $250 (Continental US):

Desk Frames: Desk Frames are shipped separately from tops in order to prevent damage. Desk frames are shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order. Standard Desk Tops: Small tops (rectangles 72” wide or less) are shipped via UPS or FedEx Large tops: L-shaped, and corner desk tops are too large for our normal ground carriers and must be shipped by Truck Delivery (LTL).

Multiple Desk Orders - Free Shipping for Orders over $250 (Continental US) Orders:

It is more efficient for all concerned to secure both frames and tops on pallets for shipment of 2 or more units. We ship commercially with a liftgate option (elevator on the back of the truck that lowers the freight to the ground). Inside the lobby delivery is available for an additional $100. Please contact us if you require special delivery services such as a Certificate of Insurance (COI) for a condominium or a quote for full installation.

How long will it take to get my desk?

We maintain warehouses in San Jose, CA and Asheville, NC. We work hard to optimize stocking levels to allow fulfilllment from the warehouse nearest the customer's address. If we must fulfill from the farther warehouse, we will advise you of that so that you are aware of the added lead time.

WEST COAST For in-stock orders placed prior to 12PM EST and shipping from San Jose, CA please add 1 day to the following map for an estimated delivery date:

Sit Stand Desk West Coast Fulfillment Map

EAST COAST For in-stock orders placed prior to 12PM EST and shipping from Asheville, NC, please add 1 day to the following map for an estimated delivery date:

Sit Stand Desk East Coast Fulfillment Map

Truck Delivery (LTL) Requirements

Please review the conditions below to ensure a successful delivery.

For all LTL deliveries: Street access must be at least 10 feet wide

There can be no vehicle weight restrictions on the roads leading to your home

Overhead street clearance must be at least 14 feet high

Do we ship internationally?

Yes, we ship to our international customers via freight forwarders or through FedEx Air Freight. 

Questions on Shipping?

Please email us at [email protected] Send Email

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